Mobile / Casino
This Privacy Policy explains exactly what account data jili578 collects, how it is used, and the steps we take to keep it secure for you. Availability of this service depends on local law and is open to you where your region permits.
When you create an account with us, we collect the details you provide during registration — your name, email address, contact number and the payment method you choose to link. If you use Maya, GrabPay or PESONet to fund your account, we record the transaction reference and amount to keep your wallet history accurate. We do not store full card numbers or e-wallet credentials on our servers; those are processed through the payment provider's own secure channel. We also collect session data — the pages you visit, the actions you take inside the account area, and the device type you use. This helps us identify and fix access problems quickly. Usage data is kept only as long as it serves a clear operational purpose. When that purpose ends, we delete or anonymise it. Any data linked to a payment rail — whether that is a Maya reference number, a GrabPay transaction ID or a PESONet transfer code — is held only to match records and resolve disputes. We do not sell, rent or trade your personal data to third parties for marketing. Where we share data at all, it is with service partners who are bound by the same data-handling obligations we follow.
Transaction references recorded for wallet matching
Transaction IDs held for dispute resolution only
Transfer codes retained to reconcile account credits
This policy covers every data point we collect when you use jili578 — from account creation through to support requests. Understanding the boundaries helps you know exactly what falls under our responsibility and what sits outside it.
All data created when you register, log in or update your account profile is covered here. This includes your contact details, security credentials and the account preferences you set.
Payment references tied to Maya, GrabPay and PESONet transactions fall within this policy's scope. We handle these records solely to keep your wallet history accurate and to resolve any payment questions you raise.
Browsing behaviour within jili578 — pages viewed, sessions started, game categories opened — is collected as usage data. It is used to improve the account experience and is not shared with advertisers.
Links to external payment gateways, identity verification services or other third-party tools are not covered by this policy once you leave jili578. Each third party operates under its own data terms, which we encourage you to review.
You have concrete choices about the data we hold on your account. You can ask us to show you the personal information on file — your registration details, linked payment references and contact history. If any of it is wrong, you can request a correction through the account settings page or by writing to our support team directly. If you want to close your account and have your data removed, you can submit that request through the support channel and we will process it in line with applicable retention obligations. Some records — such as transaction references linked to Maya, GrabPay or PESONet payments — may need to be kept for a defined period to meet financial record requirements, but we will tell you clearly what is retained and why. For any data question that the account settings page does not cover, our support team is the right point of contact. Raise the request in writing so we can track it and respond in order.
Ask us to pull up the personal data we hold on your account. We will confirm what is on file and send it to you through a verified channel.
If your name, contact number or any registration detail is incorrect, update it in account settings or send us a correction request with the right information.
For anything beyond a simple correction — data retention, processing purpose or third-party sharing — write to our support team. Keep the request in writing so we can log and track it.
You may request deletion of your account and associated data. We will confirm what we can remove immediately and what must be retained under our record-keeping obligations.
If you have a question about this Privacy Policy or the data tied to your account, these are the direct paths to get it answered. Keep your account reference handy so we can pull up your records quickly.
Send your data request or privacy question to our support email. Include your registered account name and a brief description of your request so we can assign it to the right team.
Open the chat window from inside your account for real-time assistance. Live chat is the quickest path for straightforward questions about what data we hold or how to update your details.
Many data actions — updating contact details, reviewing linked payment references, changing notification preferences — are available directly inside your account without needing to contact support first.
Our approach to data handling is built around the principle that your information belongs to you. We collect only what is needed to run your account, process payments through Maya, GrabPay or PESONet, and respond to support requests. Nothing beyond that.
We use session cookies to keep you logged in and functional cookies to remember your account preferences. You can manage cookie behaviour through your browser settings; essential cookies required for account access cannot be switched off.
Access to your stored data is restricted to authorised staff who need it to operate your account or respond to your requests. Credentials are never shared across teams, and access logs are maintained.
We keep your account data for as long as your account is active and for a defined period after closure to meet record-keeping obligations. Transaction references linked to payment rails such as PESONet may have a longer retention requirement under financial rules.
When this policy changes in a material way, we post the updated version on this page with a revised date at the top. Continuing to use your account after a policy update means you have had the opportunity to review the changes.
These are the questions we hear most often about how this policy works and what you can do with your account data.
We collect your name, email address, contact number and the payment method you link to your account. If you use Maya, GrabPay or PESONet, we record transaction references for wallet reconciliation. We do not store payment credentials on our own servers.
Yes. Submit a request through live chat or email support with your registered account name. We will confirm what personal data is on file and deliver it through a verified channel within a reasonable timeframe.
For basic details like your contact number or email, go to account settings and update the field directly. For information you cannot change yourself — such as your registered name — contact support in writing and we will process the correction.
We share data only with service partners who need it to operate your account — for example, payment processors handling your Maya or GrabPay transactions. We do not sell or rent your data for marketing. Each partner is bound by the same data-handling obligations we follow.
We delete or anonymise account data once the mandatory retention period ends. Transaction records tied to payment rails such as PESONet may be held longer to meet financial record requirements. We will tell you exactly what is retained when you make a closure request.
We post the updated policy on this page with a revised date. We may also notify you through your registered email if the change is significant. Checking this page periodically keeps you current on how your data is handled.